Privacy Policy

Our company NEMA Concept is governed by the General Data Protection Regulation (GDPR) (EU) 2016/679, the applicable national legislation and the decisions of the Personal Data Protection Authority.

Purpose of collection and processing of your personal data.

The purpose of keeping and processing your Personal Data is to fulfill our purposes and our contractual obligations. More specifically, we collect your personal information in order to make your purchases in our online store and to have direct communication with you.

How and why we collect your personal data:

• When you order products online.
• In order to order products from our online store and for them to be sent to your address, you will need to provide us with some of your personal data such as your name, address, contact phone number, e-mail address, residence, billing information (TIN, D. U.Y.), credit card details, etc. You can complete your order without necessarily being a registered user.
• For communication between us (such as to present a request, a complaint, etc.).
• When you participate in contests organized by our company and for sending the relevant gift, in case you are the winner.
• To send you newsletters to your e-mail (email), to receive updates about our products, offers and promotions of our company.
• To participate in a customer satisfaction survey.
• During your visit to our website we may collect some of your information automatically (such as user identification information, device information, IP Address, user location, etc.).

What personal data we collect:

Personal data is any information concerning an identified or identifiable natural person (data subject).

The data we collect and process in a legal and accurate manner are appropriate and necessary for the purposes for which they are processed (data minimization). We keep data accurate and take all necessary steps to process or delete it.

The data we process are those that you communicate to us in some way such as by filling in the corresponding fields of the online form on our website during your registration or when you send us a message by e-mail (email) and which are the absolutely necessary.

The personal data that we collect and can be processed are indicatively the name, the telephone (landline and mobile), the e-mail address (email), the residence, the profession, the invoicing information (A.F.M., D.O.Y.), credit / debit card details.

With regard to minor children, we do not process their personal data. To use our online store they must be 15 years of age or older.

Rights

You have the following rights:

• Right to update and access your data.
  You have the right to be informed about which data we are processing, who is processing it and for what reason.
• Right to correct inaccurate data.
  You have the right to request that we correct inaccurate or incomplete information about you.
• Right to restrict the processing of your data.
  You have the right to request that we restrict the processing of your information in certain circumstances.
• Right to erasure (right to be forgotten), taking into account the applicable legislation.
  You can request that we delete the data concerning you under conditions.
• Right to portability of your data.
  You have the right to request that we transfer the information you have given us to another controller.
• Right to object to the processing of your data as well as the right to withdraw your consent.
  You have the right to request that we restrict the processing of your information in certain cases, to object to the processing and to withdraw your consent.< /li>
• Right to object where a decision is based solely on automated processing, including profiling, and that decision produces legal effects or significantly affects you.
  If you exercise any of your rights above, we will pay any best effort to satisfy the request within one month of receiving it.

Social Media

You can enter our online store through your social media account (facebook, instagram). In this case you provide us with relevant authorization to obtain your necessary information from these social media. If further details are required, they will be requested upon completion of your order.

Period of retention of Personal Data

We keep and process the data for as long as our contractual relationship lasts and for as long as required by law.

Security of Personal Data

We have taken all the necessary measures for the safe processing of your personal data.

The data is protected by physical and electronic means and is not shared, without your consent, to a third party recipient, not related to us, except to the competent authorities in accordance with the relevant legislation.

Who has access to your data

For the fulfillment of our purposes, our company may disclose to service providers only your absolutely necessary personal data, and the providers must protect them.

More specifically, we may disclose your personal data to transport companies cooperating with us, to payment providers, to technology service providers, to advertising companies.

Links to other websites

On our website there may be links to third party websites. We are not responsible for other websites and please read each website's privacy policy.

Rights Controller

The company "…….." is responsible for the processing of your personal data.

Contact details: "…….."

Right of termination

You have the right to submit a complaint to the Personal Data Protection Authority (address: Kifissias Avenue no. 1 – 3 Athens, tel. 210, 6475600, e-mail www.dpa.gr).

Cookies

For the best possible operation of the website, we use cookies.

Cookies are small files with information that are stored on your computer or electronic device when you browse our website, so that every time you connect to our website, it retrieves the information in question and offers you relevant these services. We use cookies in order to offer you a better and faster navigation, to measure your traffic, and to provide you with services that meet your preferences.

By using our website, you agree to the use of cookies.

Cookies stored on your device are strictly necessary and can be removed – deleted at any time.

Applicable Law

For any dispute that arises regarding this matter, and is not resolved out of court, the competent courts are designated "…….." and Greek law is applicable.

Validity of this Policy

This Policy was published by us. These terms can be modified at any time and are effective from their publication on our website. Use of the Website implies acceptance of the present terms.